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NagraID security is committed to helping our clients with any questions or issues they might face.
You may browse through our online FAQ sections, download the technical manuals. If you don't find an answer to your questions you can also contact our technical staff.

Downloads

Here you will find our easy to read and understand technical documents.
This was composed with the end-user in mind, and has been very helpful for many of our clients.

Latest official drivers and software related to our range of products.
\Marketing Materials (brochure, presentation, etc)
Technical Specs
White Paper


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FAQ

1. What are the physical characteristics of the token (dimensions, weight, material etc.)?
NIDS Display Card: 85.6mm x 54mm Credit Card Size

2. What is the number of buttons on the token and what are their functions?
One button to activate switch

3. How is the OTP generation (time based, event based, challenge response etc.)?
NIDS e100 / e200 are both event based. NIDS t100 / t200 are both time & event based.

4. Is the OTP generation algorithm proprietary, or is OATH used?
Standard product is OATH algorithm but can import proprietary algorithm

5. Are there other token vendors that we can use on the same OTP platform?
Yes with OATH algorithm

6. Do you have other products that we can use on the same OTP platform?
Yes: NIDS e100 / t100 / e200 / t200

7. What is the total number of digits the token can display at a time?
Standard product has 6 numerical digits. Custom development display can have 8 numerical digits.

8. What is the limitation on the OTP character display?
7-segment numeric display only

9. What colors can the display be?
White, Yellow, or Blue

10. How long is the warranty of the token?
Standard is 1 year or 5K OTPs / Extended 2-year or 10K OTPs / Premier 3-year or 15K OTPs

11. What is the expected life of the token battery?
Accelerated Life Tests for the NIDS Display Card has shown the battery to last longer than 3 years

12. What is the estimated number of total OTPs, which the token can generate with its original battery?
NIDS Display Card: estimated 20,000 OTPs generated

13. What type of storage by the customers is the token designed to endure (wallet, purse, briefcase, metal box etc.) ?
NIDS family of card products were designed to be carried in a wallet or purse

14. Is the OTP cleared from the token's display by itself after a period of time,
or is the customer given an option to clear the OTP?

The screen will clear itself within 13 seconds

 


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